Tag Archives: Technology

What will become of the books?

My newly organized bookshelfA minor lamentation, noted as I read this on Simon Waldman’s blog; as passionate as I am about all things digital, I will miss the sheer physical presence of some of my stuff as it evolves its way off the physical plane.

Not DVDs or CDs; the convenience factor of the digital format there is just vast – but with books, the comforting, colourful, aesthetically pleasing albeit inevitably dusty presence across the room as they sit solidly in a bookshelf… well, their future absence will be noted.

I do occasionally still buy print books – for anything Amanda needs to read, or Emily (my girls are old school and the tactility of books is awesome and necessary for Em) – and occasionally for a long running series of books or novel I know I’ll end up sharing.

So Terry Pratchett, Raymond Feist et al, will continue to be bought in print. Because I’m faintly obsessive compulsive, I’ll also probably complete any series of novels I started to buy in physical form – Peter F Hamilton’s ‘Void’ trilogy was one case in point, despite the enormity of those hardbacks. Fortunately, I read my way through all of George R R Martin’s Song of Ice and Fire series in digital format, so  was spared the 1,000 page monster of the new book as a bookshelf counterweight.

But there are some shelves in our house that may end up with ornaments and niknackery on them instead of books. Which – as someone that’s spent a decade without enough shelf-space – is something I find strange in the extreme.

Smartphone blogging at Coolsmartphone.com

CoolsmartphonePNGIt was around nine years ago that I bought my first ever smartphone – an Orange SPV, built for the French mobile company by the fledgling High Tech Corporation (spot today’s more famous acronym in there), running Microsoft Smartphone 2002 software. In the absence of a great deal of information about the new platform, I turned to a new website run by a fellow SPV fan that covered all things Microsoft Smartphone – which eventually became the popular smartphone blog Coolsmartphone.com.

Today, having abandoned the Microsoft smartphone platform in favour of the Apple beast, I’m joining a group of other enthusiasts to contribute iPhone and iPad reviews to Coolsmartphone.com. I’m grateful to Leigh Geary, the site owner – for the opportunity, and thrilled to have an outlet for my smartphone ramblings other than division6 – I suspect most faithful readers will be rather pleased that some of the smartphone updates, at least, will go elsewhere.

I’ll let you know when I get started but if there’s any app you’d like my thoughts on, let me know and I’ll look into it. I’ll mostly be looking for the charity of PRs promoting apps to send me download vouchers and/or interesting pitches to new apps (and won’t be covering any of my agency’s, Brands2Life, clients’ apps in the interests of avoiding conflicts anywhere). You can reach me on my shiny new mailbox for that – armand [at] coolsmartphone.com!

Another point against RIM

iphone 4 & BlackBerry TorchI do go on about smartphones a bit, I know, but this story just hammered home to me quite how dire the straits are for Research in Motion, makers of Blackberry, saying as it does that…

iPhones require less support than Androids and BlackBerrys.

Enterprise IT departments seem to find the iPhone the easiest platform to manage – who’d have thought it after years of people singing the benefits of BES.

I know that many enterprises, for reasons of security and performance, will shun the non-encrypted, Active-synced iPhone, but most small businesses – where the money lies in volume – may well end up going down this path. The iPhone is just so much better from a usability perspective than any Blackberry I’ve used in some time its unreal.

Apple still needs to fix offline email, though. C’mon, guys!

Browser art?

Google Chrome LogoI think Google is fast inventing a new art form with its Chrome experiments. I loved Arcade Fire’s Wilderness downtown, the 3 Dreams ofBblack 3D accelerated music vid was fun and the new OK Go! personalised message dance video is a lot of fun – although it is making me wish I had waited four months and bought the Core i5 Macbook Air, as it is pretty processor intensive!

Check them out if you haven’t already.

The retention gambit–9 months free O2 broadband

O2broadbandSo, yesterday I decided to bite the bullet and started signing up for BT Infinity. Despite the customer service rep’s assurances that all transfers would be handled slickly by them, the last stage in the process was the need to enter a ‘MAC’ code from O2, so, needs must, I gave O2 a call. At which point… they offered me nine free months in the next twelve, an extra three on the advertised six months they’re giving customers of two years or more.

That’s just plain silly.

I’m sadly not in a financial position to sign up to an additional 200 of expenditure a year that I don’t strictly speaking need to, and so renewed with O2 for another year. I did take the opportunity to upgrade to the ‘better’ of O2‘s two unlimited bundles. I’m unlikely to see tremendous performance boost but I’ll take what little I can.

I’m often amazed at what these retention lines are empowered to do. Given the cost of acquisition must be significant – I continue to get a mailshot a week about BT Infinity – loyalty is to be encouraged, and there’s limited ongoing cost in keeping a customer signed on.

Digital housekeeping

feather-duster-lamps-cleaningEvery time you get a new PC there’s a necessary process of housekeeping that goes on. Installing all the regular apps, changing the preferences, switching the wallpaper etc. As a younger man with more time on his hands, I’d blitz all this in a late night, gaming-fuelled session of downloads and manic configuration. These days, I can rarely be bothered. I’ve sung the praises of Google Chrome’s ‘Sync’ feature that takes care of that aspect of things for me (and given the truth of this, that takes care of most of it), but really need to find the service that does the rest – a free version of Dropbox and some tool that backs up the rest of my Windows preferences.

In the meantime, every time I come across one of these blips – either on my (finally returned) media centre PC or work PC, I find myself going the long way around – finding the email signature for that account, changing the default formatting of emails, changing the default applications, dismissing the nags, installing the relevant bits of freeware… it simply costs time.

I’m going to resolve to sort out each of these issues as I encounter them for the next couple of weeks and see what a difference it makes to my productivity…

Tivo’s return to the UK

TiVo everywhere at the momentI’ve been looking on, with not inconsiderable envy, at the Virgin Media / Tivo adverts that seem to be everywhere at the moment.

We were early fans of the Tivo service, signing up via its then-partner Sky in 2000 for the service. The market wasn’t ready for the expense or complexity of it, however, and despite phenomenal expenditure on PR and marketing (I briefly worked for Sky/Tivo’s then PR agency in 2004 and the campaign was regarded as a massive success).

Now, after years of Sky+ and Freeview PVRs, the market is unquestionably ready. But I still don’t live in a cable area and so am exempted from the service. Damnit.

Still, the fact that Tivo’s back is a good thing. I’m sure that they’ll maintain exclusivity with Virgin for a while but I would pay good money for a Freeview PVR, I think, in spite of the fact that I have a glut of DVB and Freesat receivers via my media centre, TV, and old Sony PVR…

Broadband dilemma: To infinity, or beyond?

Buzz Lightyear Regular readers and friends know that I am quite a connected person. I use the Internet in more ways than people think it should be possible to use the Internet and so one of the principal aspects of living in the countryside (other than distance from friends and the commute) that I struggle with is the broadband connectivity. I went from a 20meg line in W2 to a 2.5meg line in Hampshire – a mere 60 miles apart, as the crow flies.

I had therefore been hotly anticipating coming out of contract with O2 Broadband so I could stump up the extra cash for BT Infinity, BT’s new vDSL service that – via fibre to the street and a VDSL link, I believe – delivers up to 40 meg download speeds. For me, it’d be a mere 22meg (with 6 meg uploads!), but still – a massive improvement on what I have now.

My contract is due to expire in September so I had planed to hit go this month to get things moving. On looking into it, however, my friends at O2 – which does have really quite excellent customer service and I’ve had no problems with otherwise – have offered me six months free broadband if I renew with them for another year. Which puts the total cost of my broadband service for the year at £75 – given that I already have an O2 mobile as well.

BT’s equivalent Infinity service, whilst obviously seven or eight times faster, therefore costs four times as much! At £28 per month, even with the three months free offer they’re doing – I’ll be facing a charge of £250 for the year. I’d expected a 100% premium, but O2’s promotion has made it significantly more.

I suspect I’ll relent – occasionally working from home helps the self-rationalization, as faster broadband is needed for effective VPN-ning in, not to mention the fact I’ll be able to get iPlayer HD again (I miss it, I do) and get a more reliable Skype Video and FaceTime calling service out of the house.

Does anyone out there have BT Infinity? My previous experiences of BT’s broadband service – admittedly quite out of date – was that it was expensive, has unreachable customer service, and that it hardly ever delivers what it promises. I’d be wedded to their hardware too, as I suspect that vDSL modems are not the sort of thing you can buy from Dabs.com (disclaimer: agency client. And actually, you can, but they cost a fortune).

I’m not in a Virgin cable area so BT have me right where they want me. I wonder how long before someone rules that choice in Next Generation Access is a right of the British citizen and forces BT to open up the market or take its prices down… C’mon Ofcom, rear your regulatory head.

Apple’s iPad profits

Ipad safari browserAmused to see a bunch of articles comparing Apple’s cash pile to the US cash reserves (spoiler: Apple has more money). More interesting to me is the fact that in its last earnings, Apple had nearly matched Google’s overall quarterly profits with a single product – the iPad (I can’t find the post that crunched the numbers on this but doesn’t seem unlikely).

That is astonishing.

I feel less bad about being an Apple convert. This also made me feel better – as despite now being an Apple fan of sorts, I don’t have a wristwatch made of an iPod Touch, and I never edited a magazine about the rival operating system

Who buys the blackberries?

The only blackberries worth buyingDamian asked me a question about smartphone market share for some unspecified reason and it landed me at this article. What’s fascinating about it is it tells you who’s buying which Smartphone platforms. Specific insights:

74.3% of people that buy an Android phone haven’t owned a Smartphone before

84.9% of people that buy a Blackberry haven’t owned a Smartphone before

This tells you two things:

  • Price really matters when buying a Smartphone and not everyone can afford an iPhone (despite it being the best-selling single device in the UK, Apple’s overall market share is proportionally going down as more affordable Smartphones become prevalent)
  • Blackberry users literally don’t know what they’re missing.

I’m increasingly of the view that calling a Blackberry a ‘smartphone’ is inaccurate so I propose that someone sets up some kind of charitable movement to protect the public from these heinous devices…