Tag Archives: blackberry

Another point against RIM

iphone 4 & BlackBerry TorchI do go on about smartphones a bit, I know, but this story just hammered home to me quite how dire the straits are for Research in Motion, makers of Blackberry, saying as it does that…

iPhones require less support than Androids and BlackBerrys.

Enterprise IT departments seem to find the iPhone the easiest platform to manage – who’d have thought it after years of people singing the benefits of BES.

I know that many enterprises, for reasons of security and performance, will shun the non-encrypted, Active-synced iPhone, but most small businesses – where the money lies in volume – may well end up going down this path. The iPhone is just so much better from a usability perspective than any Blackberry I’ve used in some time its unreal.

Apple still needs to fix offline email, though. C’mon, guys!

Who buys the blackberries?

The only blackberries worth buyingDamian asked me a question about smartphone market share for some unspecified reason and it landed me at this article. What’s fascinating about it is it tells you who’s buying which Smartphone platforms. Specific insights:

74.3% of people that buy an Android phone haven’t owned a Smartphone before

84.9% of people that buy a Blackberry haven’t owned a Smartphone before

This tells you two things:

  • Price really matters when buying a Smartphone and not everyone can afford an iPhone (despite it being the best-selling single device in the UK, Apple’s overall market share is proportionally going down as more affordable Smartphones become prevalent)
  • Blackberry users literally don’t know what they’re missing.

I’m increasingly of the view that calling a Blackberry a ‘smartphone’ is inaccurate so I propose that someone sets up some kind of charitable movement to protect the public from these heinous devices…

iPhones for Enterprise

appstorevol

I was talking to a friend about Smartphones in the enterprise. He works for a large public company with a strong heritage of working in the public sector, and therefore an understandably high level of concern about IT security. It was for this reason that – despite the mediocrity of the Blackberry platform against contemporary competition and the plunging market share of RIM – he wanted his organization to standardize on Blackberry.

However, for many people accustomed to more… sophisticated Smartphone platforms, Blackberry seems arcane, counter-intuitive and sometimes an actual hindrance to productivity.  That’s not to say that iPhone, with its Apps, games, ease of use et al won’t cause its own distractions but at least people will be able to effectively browse the web!

So it’s with some satisfaction that I note that Apple is upping the game for its enterprise offer – there’s already Exchange controls on iOS devices (pins enforced etc) and remote wipes and remote management is possible (as is location tracking, natch), so enterprise deployment of Apps is an obvious next step in supporting group policy on App deployments within an enterprise environment. That this holds for non-Appstore apps as well is truly remarkable and a very grown up (and atypical) way for Apple to be dealing with the situation. Now, if Apple could just sort out offline email…

I’m going to write further on why Blackberry’s days in the enterprise are numbered and some thoughts on what mobile operators need to do to create more compelling tariffs for the enterprise for iPhone, as have a few other thoughts bubbling under on this.

A week with the Blackberry Torch

BlackBerry-Torch

I’d previously mentioned that my brother-in-law was trialling a Blackberry Torch after the best part of two years on an iPhone 3GS.

How did it go? Well, after a week with the Blackberry – he took it back to the shop. There were a multitude of reasons from BIL, but first and foremost amongst them was the multiple-clicks-to-do-anything nature of the BB platform, something that was unsurprisingly frustrating to an erstwhile iPhone user. Three clicks to check the weather, too much use of the Blackberry buttons, etc.

Whilst he liked the email, industrial design and feel of the phone etc., the performance and interface marked its demise out. After using an iPhone, it seemed that little about the BB interface was intuitive.

Which makes sense I guess – indicative excerpt from the Gizmodo review captures it:

The distillation of this grand mishmash of observations and scenarios is this: BlackBerry isn’t good enough anymore if you’re comparing it to other smartphones. What does it do better than the rest? That’s the fundamental question. And the answer is that for most people, in most situations, compared to Android and iPhone, not a whole lot.

It also brings to mind what is possibly one of the most sensational pieces of review-contempt I’ve ever read, courtesy of Infoworld, on Blackberry’s new tablet – which, I gather, like the Groslch adverts, is ‘not ready yet’:

After spending a couple days with the final product, it’s clear that the PlayBook is a useless device whose development is unfinished.

And that’s just the opening paragraph – they don’t really cut loose until they start talking about the idea of tethering the Playbook to a Blackberry for data usage!

Next up – BIL’s trying the HTC Sensation – a beautiful piece of Android hardware with an interface I’m sure he’ll find far more familiar and usable. We’ll see what happens!