Had to call the Odeon filmline last night. I’m sure their voice recognition technology is awesome, but we just couldn’t get the damn thing to understand the name of our Cinema. After some struggle and experimentation, we were finally able to get the film-times we were after out of it… but it was not what you might call a smooth interaction. And I’m not sure Miami Vice was worth the trouble.
I’m all for new technologies – my technophile status generally goes uncontested – but in this case I would have preferred a touchtone option. Or even (shock, horror) a person.