Whilst I’ve been frustrated with how long its taken Tranquil PC to fix my media centre, I finally got an explanation out of them on Friday; they’re not only replacing the hard drive but upgrading the whole build to the latest components needed to ensure repeat failure doesn’t happen. I’m guessing something overheated as the parts being replaced include the cooling system and the DC power supply unit.

I’m not sure if I should be annoyed at being shipped a ‘defective’ machine or impressed that they are taking the trouble to use what they’ve learned in the last 9 months of shipping my PC to upgrade it for me. I’m leaning to the latter; but we’ll see what kind of shape its in when they eventually get it back to me…